This Privacy Policy describes how Powerbuilt Performance LLC ("Powerbuilt Labs," "we," "us," or "our") collects, uses, and protects information when you use our website at powerbuiltlabs.com.

Information We Collect

When you place an order or interact with our site, we may collect the following:

• Contact information: Name and email address provided during checkout.
• Shipping information: Delivery address provided during checkout.
• Order information: Items ordered, order reference number, payment method selected, and order total.
• Usage data: Standard server logs including IP address, browser type, and pages visited. We do not use third-party analytics trackers.

We do not collect, store, or process payment credentials. All payments are made directly through Zelle, Cash App, or cryptocurrency networks. We never see or store card numbers, bank account details, or crypto private keys.

How We Use Your Information

• To process and fulfill your order.
• To send order confirmation and shipping notifications.
• To respond to customer support inquiries.
• To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage

Order data is stored on our secure server infrastructure hosted by DigitalOcean in the United States. We retain order records for a minimum of 2 years for business and compliance purposes.

Email Communications

By placing an order, you consent to receiving transactional emails related to your order. We do not send unsolicited marketing emails. You may opt out of any non-transactional communications by replying to any email with "unsubscribe" in the subject line.

Cookies

Our website uses session storage to preserve your cart and order details within a single browsing session. This data is not stored persistently and is cleared when you close your browser. We do not use advertising cookies or cross-site tracking.

Third Parties

We use the following third-party services in limited capacities:

• Cloudflare: DNS proxy and SSL — processes requests to our domain.
• Google Fonts: Typography — font files are loaded from Google servers.
• DigitalOcean: Hosting infrastructure.

These services have their own privacy policies and we are not responsible for their practices.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected]. We will respond within 10 business days.

Minors

Our website and products are intended for users 18 years of age or older. We do not knowingly collect information from individuals under 18. If we become aware that a minor has submitted personal information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact

For privacy-related